About Human Hair Wig
What are the advantages and disadvantages for a human hair wig?
There are many advantages to having a human hair wig. With proper care, human hair wigs have a long lifespan — typically lasting 6 to 12 months. The hair looks and feels just like your own, soft and natural. You can even use heat styling tools on it (just remember to use a quality heat protectant made for wigs).
Of course, like natural hair, human hair wigs can sometimes get frizzy with weather changes, and excessive heat styling can cause damage. You may also need to restyle your wig each time you wear it.
While human hair wigs tend to cost a bit more than synthetic ones, at Raregen, we’re committed to making high-quality human hair wigs more accessible to women everywhere. We believe every woman deserves the freedom and confidence that comes with natural, beautiful hair. That’s why our wigs are designed to offer luxurious quality at an exceptional value, making premium human hair wigs an attainable choice for more women.
What is the best type of human hair wig to buy?
There’s no single right answer to what kind of human hair wig is best for you.
It really depends on your budget and the kind of experience you’re looking for.
If you value breathability and comfort, our Neolace Top Wigs are a great choice.
If you prefer a skin-friendly and ultra-natural look, you’ll love our Biolace Top Wigs and Purehand Wigs.
All three collections feature a low-density design, giving you a lightweight, effortlessly natural look that moves beautifully — so you can feel confident and comfortable every day.
Can you use regular shampoo on a human hair wig?
Yes, you can wash a human hair wig!
Simply use a gentle shampoo made for human hair, and avoid any products designed for synthetic wigs, as the ingredients can be too harsh and may damage the hair.
When choosing a shampoo, it’s important to pay attention to the ingredients — certain chemicals can be harmful to human hair and affect its shine and softness over time.
We recommend using paraben-free and sulfate-free formulas to give your wig a gentle, nourishing cleanse.
At Raregen, we believe every wig deserves to be cared for with intention — because it’s more than just hair; it’s a reflection of your confidence and style.
What types of human hair are used in Raregen wigs?
At Raregen, every wig begins with integrity — inside and out.
We use only premium Remy human hair, with the cuticle intact and naturally aligned from root to tip.
This ensures that every strand moves, shines, and feels just like your own — effortless, natural, and beautifully alive.
To achieve different looks and textures, we carefully work with two luxurious hair types:
- Indian Hair (South Asian Hair) – Soft yet resilient, with a gentle natural wave. It’s versatile, easy to style, and known for its graceful movement.
- East Asian Hair – Smooth, strong, and full-bodied, ideal for sleek or voluminous styles that hold their beauty over time.
No matter where the hair originates, each bundle is thoughtfully inspected and refined by hand — because true beauty, to us, means feeling natural, confident, and free.
Häufig gestellte Fragen
Where does your hair come from?
Raregen sources premium human hair from across Asia, not limited to a single country. We focus on selecting only high-quality hair and apply strict quality control standards to ensure every piece meets our luxury standards.
Frage 1
Antwort auf Frage 1
Frage 2
Antwort auf Frage 2
Frage 3
Antwort auf Frage 3
What cap size am i?
Cap Size Guide：
Our wig collections offer different cap size options:
- NeoLace Series: Available in Medium and also offers custom sizing.
- BioLace & PureHand Series: Available in Medium and Small.
Please refer to the size chart and measurement tutorial below: How to measure my cap size.
The majority of our customers choose Medium. Small is recommended for petite heads or those experiencing hair loss. If you are between sizes, we suggest choosing the larger size. All caps come with adjustable straps to tighten as needed.
Still unsure about your cap size? Contact us via online chat or email us at support@raregenhair.com, and we’ll be happy to assist you.
Do you offer curly hair？
At the moment, we don’t offer naturally curly options.
But here’s the wonderful part—because we use only the finest human hair, it gives you the freedom to create your own look. With just a curling iron or other heat tool, you can shape the hair into soft waves or defined curls, perfectly suited to your personal style.
Can the wigs be dyed, permed, or styled?
Yes, they can be styled just like natural hair. We recommend using low heat tools and professional hair care products.
Do the wigs require special care?
We recommend using gentle, sulfate-free shampoo and conditioner. After washing, let the wig air dry naturally and store it on a wig stand to maintain its shape.
Are Raregen wigs suitable for people with hair loss?
Absolutely. Our products are designed to meet a wide range of needs—from mild to severe hair loss, as well as for women who simply want to protect their natural hair.
Shipping
Do you ship internationally?
Yes, Raregen offers worldwide shipping, with a focus on the U.S. and European markets.
How long does shipping take?
Orders are usually processed within 1–3 business days. Delivery to the U.S. and Europe typically takes 5–10 business days.
Can I track my order?
Yes. Once your order has shipped, you’ll receive an email with a tracking number so you can follow the progress.
How is the shipping cost calculated?
All Raregen products come with free worldwide shipping, with no additional fees of any kind.
Where do the products ship from? Do I need to pay extra duties or taxes?
Raregen has three global warehouses located in the U.S., U.K., and Hong Kong to support worldwide shipping.
- For U.S. and U.K. customers, we prioritize shipping from the local warehouse; if stock is low, we may dispatch from another location.
- Our 30-day return policy allows returns to our U.S. and U.K. warehouses. Learn More
- No Hidden Fees – Whether we ship from the U.S., Europe, or Asia, all duties and taxes are already included for our U.S. and U.K. customers. 💛
Ordering
How can I place an order?
Simply visit the Raregen website, select your preferred product, add it to your cart, and proceed to checkout.
What payment methods do you accept?
Raregen accepts major credit cards (Visa, Mastercard, American Express), PayPal, Afterpay, Klarna, and other secure payment methods for your convenience.
Can I cancel or change my order?
If your order hasn’t shipped yet, please contact our customer service team as soon as possible and we’ll help you update or cancel it.
What if I’m not satisfied with my purchase?
We offer a 30-day return and exchange policy. You can try your wig with confidence, and if it doesn’t meet your expectations, simply contact us for assistance. Please refer to our Return Policy for full details.
How does the membership points system work?
You’ll earn points with every purchase, and those points can be redeemed for discounts on your next order. For full details about earning, redeeming, and managing your points, please visit our Rewards Page.