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What should I do if I can\'t style the wig the same way as shown on the website?
No worries! After placing
your order, we will send personalized styling tips for each specific hairstyle
via email. If you're still having trouble achieving the look, we recommend
visiting a trusted hairstylist to help style the wig. We'll be happy to cover
the styling fee for you.
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Where do the wigs ship from?
We ship from our warehouses
in both the UK and Hong Kong. If the item is not in stock in the UK, your order
will be fulfilled from our Hong Kong warehouse.
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Can I visit and see the wigs in person?
While we don’t have a physical store
just yet, it's definitely part of our future plans.
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Can I see the inside structure of the cap?
Certainly! You can view the
inside structure of the cap by watching this video: https://www.youtube.com/shorts/WCP_k49uOQw
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Can I part the hair any way I want?
Yes! You can part the hair either in the center or on the side, thanks
to the 8x5 inch lace front cap design.
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Can the Salon Colorist Wigs be washed?
Yes, you can wash them! However, to help preserve the color, we
recommend limiting washes. When washing, use a sulfate-free shampoo and
conditioner specifically designed for human hair wigs. Wash gently in cool
water, avoiding twisting or rubbing the hair. Afterward, gently pat the wig
with a towel to remove excess water and allow it to air dry on a wig stand to
maintain its shape. To clean the cap, simply use a spray to freshen up the
inside.
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Is permanent dye or demi-permanent dye used on your Salon Colorist Wigs?
All of our Salon Colorist Wigs are dyed using demi-permanent color,
applied by our skilled colorists. With proper care, the color can last up to
six months.
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Can you add bangs or a fringe to the wig?
Yes, we'd be happy to customize your wig with bangs or a fringe! Our
professional stylists can create the look you're after. Please send your
request to support@raregenhair.com or contact us through live chat for a
consultation before ordering.
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Do you offer petite or large cap sizes?
Absolutely! While orders placed directly on our website come with an
average-sized cap by default, we provide free cap customization for those who
need petite or large sizes. Simply reach out to us at support@raregenhair.com
or via our live chat for a consultation prior to placing your order.
