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Retun Policy

Raregen is committed to promoting the accessibility of real hair wigs, allowing more women around the world to enjoy high-end yet affordable wig fashion. Based on our mission and trust in our customers, we offer a generous 30-day, hassle-free return policy. After purchase, if you are not satisfied with the color, cap size, comfort, or quality of our wigs, you can initiate a return request within 30 days from the original shipping date without any return fees.

Returned products will not be resold but will be donated free of charge to cancer patients and individuals with alopecia who are in need. To ensure a better experience for those receiving the donations, please make sure the wig's cap size is comfortable and the color is satisfactory before removing the tags and cutting the lace. Thank you for your support and understanding!

You can contact us through our online chat tool, email us at support@raregenhair.com, or directly click on the return request link below. We will process your request within 12 hours and provide a refund and return address.

Returns Made Simple

  • Speedy Refunds

    Speedy Refunds

    To your orignal payment method

  • $0 Restocking Fees

    $0 Restocking Fees

    You won't have to pay this extra cost, making the return process simpler and more cost-effective for you

  • 30-day Return Policy

    30-day Return Policy

    Allows you to return or exchange your real human hair wig within 30 days of purchase if it doesn't meet your expectations or needs.


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