Raregen Try & Love Guarantee

We understand — buying hair online isn’t always easy. With so many options out there, it’s natural to wonder: “What if it doesn’t suit me?” That hesitation? We get it.

That’s why we created the Raregen Try & Love Guarantee — a promise designed for peace of mind. Starting from the day you place your order (based on the order date), you have 30 days to try it on at home, explore your look, and decide with confidence.

And if she’s not the one, simply send her back — we’ll provide free returns in the US & UK and a full refund.

Because we believe true beauty should never come with pressure or uncertainty. With Raregen, you’ll find confidence in freedom.

chat with us

What “Try” means

You’re welcome to:

Try it on indoors (with a wig cap recommended)
Check the shade in natural light
Gently comb and adjust the part

To remain eligible for a return, please avoid:

Cutting the lace or removing tags
Installing with glue/tape/adhesives
Washing, heat styling, coloring, or applying products
Wearing outdoors for extended periods

Please keep the lace, tags, and original packaging intact, and make sure the piece is returned in like-new condition (no odors, heavy wear, or alterations).

Return Policy

Every step is designed for your peace of mind

1

Connect with us online

Share your hair goals and style preferences. Our Raregen team will recommend the best match for you. Reach out anytime through online chat or message — we’ll reply within 24 business hours.

2

Order your new hair

Once you’ve found “the one,” place your order. As a first-time customer, you may receive a Raregen Wig Stand — perfect for caring for and displaying your new hair.

3

We care for your parcel — and for you

We monitor your shipment and share styling tips and care notes before it arrives. You can reach out to us anytime.

4

30-Day Try & Love Guarantee

Starting from the day you place your order (based on the order date), you have 30 days to try, feel, and love your new hair. If she’s not the perfect match, we’ll offer free returns (US & UK) and a full refund.

Color Confidence

At Raregen, our expert colorists craft every shade with precision — from development to production — to achieve tones that look natural, radiant, and alive. We believe beauty isn’t about matching perfectly, but expressing who you truly are.

Each color is designed to complement every woman’s unique beauty, and we’re always creating new shades that feel authentically you. While colors may appear slightly different due to lighting or screen settings, our team is here to help.

If you’d like to confirm a shade before ordering, simply contact us — we can share real photos or videos taken under natural light. If the color doesn’t feel right after trying it on, please keep the lace, tags, and packaging intact. We’ll happily arrange a quick and easy return (the return window is 30 days from the order date).

Every shade tells your story — and we’re here to help you find the one that feels like you.

Not sure which color, density, or fit to choose? Talk to us anytime via chat — we’ll guide you with real-wear tips, shade support, and fit recommendations.

1-on-1 Expert Help

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Perfect Fit Promise

Every Raregen wig is designed for comfort and a natural fit.

Made with breathable, lightweight materials and adjustable straps, it stays secure without pressure — soft, stable, and easy to wear all day. Our wigs now cover Extra Small, Small, Medium, and Large sizes to fit different head shapes more precisely.

If you’re unsure how to measure your size or have any questions, please contact us — we’re happy to guide you. If your wig doesn’t fit after purchase, we can help you exchange it for the right size.

Lightweight & Breathable

Made with ultra-thin, breathable materials that keep your scalp cool and comfortable

Adjustable, Secure Fit

Equipped with adjustable straps and elastic sides for a snug yet gentle fit

Skin-Friendly Lining

Crafted with soft, hypoallergenic fabrics that are gentle on sensitive skin.

Lace Top Wig Size Chart Purehand Wig Size Chart

Hassle-Free Returns

At Raregen, we want every woman to try freely and love confidently — without worry. That’s why we offer a 30-day hassle-free return policy starting from the order date (based on the order date).

If your wig’s color, cap size, or style isn’t what you expected, simply keep the lace and tags intact and contact us. We’ll help you arrange a quick return or exchange — no hidden fees, no stress.

Free returns (US & UK)

Return shipping is completely free for customers in the United States and United Kingdom.

Returns outside “Try-on” eligibility

If the piece has been altered (lace cut, installed, washed, heat styled, product applied, etc.), it may not be eligible for return. If you’re unsure, message us — we’ll help assess the best solution.

Free gifts

If your order includes a free gift (such as a Wig Stand), please return it with the wig to receive a full refund.

What happens to returns

Every returned wig is handled with care — and pieces that remain in good condition may be donated to women in need, helping spread confidence and beauty further.

Love it or return it — easily, kindly, confidently.

Return Center

Returns Made Simple

Speedy Refunds
To your orignal payment method
$0 Restocking Fees
You won't have to pay this extra cost, making the return process simpler and more cost-effective for you
30-day Return Policy
Allows you to return or exchange your order within 30 days from the order date without any return fees.

Excellent 4.7/5

based on 245 reviews.

Loved by Women Around the World

See how Raregen has empowered real women to embrace themselves again.

This wig is absolutely stunning. I have hairdressers asking me where I have my hair done beautiful colour and style . Highly recommended and a brilliant price

Jacqui Hall

Love everything about this wig! The colour, the quality and how natural it feels.

Jenny Owetz

She’s quickly become one of my favorites! Such a great color and so much fun to wear! The cap is comfortable and I have no issues wearing it all day long. I’m thinking about ordering a second as a backup! Love love love 💕

Wendy Rieder

I absolutely love this wig! The quality is top notch. Also, the service provided by Raregen is also great. They answered all my questions promptly when I was investigating buying my 1st Remy hair wig. Thank you for a great product!

Cheryl Reese

I really love this wig! It's a great colour and the length and density is just right. I can have it down or tie it back. So happy with my first purchase that I've ordered a second one!

Michelle Adele Hughes

I absolutely love the cleo wig. It's so realistic looking and it's not too much hair. The rooting is also nicely done 👌😊❤️

Lisa Duncan